TRANSPARENCYuser2023-01-09T11:07:44+01:00 TRASPARENZANOTICE - main rights of the clientINFORMATION SHEET - factoringINFORMATION SHEET - factoring of expired receivablesBANK OF ITALY - Emergency help deskCHART - Average overall effective rateGUIDE - Banking and Financial OmbudsmanREGULATION Banking and Financial ConciliatorANNUAL REVIEW on complaints managementGUIDE - Credit information centre